Refund policy

Returns and refunds policy
Last updated: 20/10/2025
StreetForcePerformance Return Policy Date]
If you're not completely satisfied with your purchase, we're here to help.
Return window
You can return your order within [30] days of receiving it.
Conditions for returns
To be eligible for a return, your item must be:
  • In unused and its original condition.
  • In the original packaging with all tags and labels still attached.
  • Accompanied by proof of purchase, such as a receipt or order confirmation.
Non-returnable items
Please note the following items cannot be returned unless they are faulty, as required by Australian Consumer Law
How to initiate a return
  1. To start a return, please email us at [your customer service email address] with your order number and the reason for the return.
  2. We will provide you with a return shipping label and instructions on how to send your package back to us.
Shipping costs
  • For change of mind returns: You will be responsible for the return shipping costs. Shipping fees are non-refundable.
  • For faulty items: If an item has a major problem as covered by the Australian Consumer Law, we will cover the reasonable costs of returning it.
Refunds and exchanges
  • Refund to original payment method: Once we receive and inspect your returned item, we will process your refund. The refund will be applied to your original method of payment.
  • Exchange: If you would like to exchange an item for a different size or colour, we will send the new item as soon as the returned item is accepted.
  • Store credit: You may also be offered store credit for the return.
Processing time
  • Please allow at least [2-5] business days from the receipt of your item for your return to be processed.
  • The time it takes for your refund to be posted to your account can vary depending on your bank or payment provider.
Damaged or incorrect items
If you receive a damaged, incorrect, or faulty item, please contact us immediately so we can assess the issue and provide a solution in line with our obligations under the Australian Consumer Law.
Contact us
If you have any further questions about our return policy, please don't hesitate to contact us at StreetForceperformance